Shipping & returns

Shipping

whvc.clientvantage.ca is pleased to offer you free shipping, when you pick up your purchases from the Westhills Veterinary Clinic. 276 Stewart Green SW, Calgary, AB.

Westhills Veterinary Clinic is pleased to provide delivery of your online order within Calgary city limits for $9.99; or $13.99 for delivery to Airdrie / Bragg Creek / Chestemere / Cochrane & Okotoks; AB.

Return Policy

RETURNING YOUR WHVC.CLIENTVANTAGE.CA PURCHASE

Your satisfaction is very important to us, and all food sold on this site is veterinary approved.  Please review our return policy for products purchased on whvc.clientvantage.ca.

All canine and feline food purchases from Royal Canin, Hill's Pet Nutrition and Purina Veterinary Diets are 100% guaranteed and may be returned/refunded within 3 days of the delivery date for the original purchase price; minus any applicable delivery fees.  All food returns must be brought back to Westhills Veterinary Clinic to be processed.

Please review the following instructions in order to make sure that your food return is processed correctly:

1.  The food must be in its original packaging

2.  You may not cancel orders that have already been shipped, without a cancellation fee.

3.  The food return will be credited to whichever tender was used for the purchase.

All unopened food merchandise will be refunded for the original value of the product, minus any applicable delivery fees.

All other purchases made from our online store are a final sale.  *No returns or refunds.*